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We’re excited to provide an even better experience for our Canadian customers with balsamhill.ca, including:
We're decking our halls and getting ready to welcome you to balsamhill.ca—we’ll announce our official launch date soon. In the meantime, you can continue to shop balsamhill.com. If you’d like to be among the first to know, subscribe to our email list and follow our new Balsam Hill Canada accounts on Instagram and Facebook.
Due to privacy regulations—we take your privacy seriously—your order history and saved items from balsamhill.com will not transfer to the new site but your existing account on our US site will not be deleted.
You will need to create a separate account for balsamhill.ca (but you may use your same email address and password, if you’d like).
You can continue shopping on balsamhill.com before our new site launches. However, once balsamhill.ca is live, we will no longer offer cross-border shipping from the US site. If you have favourites in your cart, make sure to check out soon to secure your items!
We’re planning some exciting surprises for our launch! Be sure to subscribe to our email list and follow our new Balsam Hill Canada accounts on Instagram and Facebook for exclusive launch offers and announcements.
I have a question that’s not answered here. Who can I contact?
We’re here to help. Please use our Contact Information & Customer Support page or call our support team at 1-888-55-BALSAM
We’re looking forward to welcoming you to balsamhill.ca as soon as we launch!
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Call 1.888.55.BALSAM, Text 1.650.855.8663, or Contact Us